The UWDOGS Product Development team have brought you and your dog a scientifically researched and developed, professionally formulated brand of doggie haircare products. We promise you the cleanest, softest & most delicious smelling dog on the block, and that’s why we stand behind our product range offering a 100% Money Back Guarantee on all products purchased through the uwdogs.com website.
We take great pride in the quality of our brand. We strive to ensure that you will be completely satisfied, by guaranteeing our products are carefully tested and meet the highest quality standards, ensuring great results every time.
If for some reason our product does not meet your expectations, we would appreciate your feed-back and consideration with the following:
- Try the product for at least 30 days. If you are experiencing an issue prior to this, or are unable to use our product for 30 days, do not hesitate to contact us.
- If you are not completely satisfied for any reason let us know by emailing firstname.lastname@example.org. In an effort to continuously improve and provide the highest quality products available on the market we may contact you to discuss your experience using our products.
- Following this discussion you will be issued with a Returns Authorisation number. Once you have this number please return products to:
Maid in Australia Pty Ltd, PO Box 6012 PYMBLE NSW 2073 AUSTRALIA
When we contact you we will ask if you would like a replacement or, your money back. Please ensure you include a copy of your sales invoice and contact details along with your Returns Authorisation number. All postage or carrier fees for return items shall be at the customer’s expense.
Conditions of the Money Back Guarantee
- The Money Back guarantee applies only to an initial on-line order. Additional orders of the same product are excluded.
- No exchanges are available after 30 days. Note: This does not void your rights under Consumer Law if a manufacturing default becomes apparent at a later date.
- No change-of-mind refunds are available.
We offer UWDOGS quality assurance.
For that extra canine peace of mind, please read our Returns and Refunds Policy